It was the phone call this afternoon that tipped the balance. A simple call to Verizon, to ask if the payment I’d scheduled for next week was going to prevent their threatened suspension of service. Been there before, and yes I get touchy when finances are tight, but it always works out. I had to wait through their menu 3 times before my “0” would get me an actual human, but I was connected right away. Gave my name, and he looked me up, but when I tried to answer his second question, he suddenly couldn’t hear me. At all. I could hear him clearly, but he obviously heard nothing. I hollered to no avail, and he hung up after saying it was due to a bad connection.